Cancellations and no-shows happen. MeetMax helps you keep track of them, or easily reinstate participants.
In this article:
Where is it?
Once you’ve canceled an Attendee registration, you’ll see the Deletion Log in the Attendees tab:
Similarly, once you’ve canceled a Company registration, you’ll see the Deletion Log in the Companies tab:
We’ll show the Attendee Deletion Log here, but the process is exactly the same for the Company Deletion Log.
Using the Deletion Log
On the Deletion Log page, you can choose a reason for each deletion. You can also add internal notes.
Be sure to click Submit to save these changes:
You can also export this list in spreadsheet format for your records:
Reinstating a deleted participant
Need to re-register someone who’s cancelled? In the Deletion Log, click the Un-delete link:
When you reinstate a participant, it registers them for your event again. It doesn’t restore any meetings, meeting requests, or activities - those need to be re-booked manually. |