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Home > Registration & Invitations > Using the Deletion Log to reinstate a cancellation
Using the Deletion Log to reinstate a cancellation
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Cancellations and no-shows happen. MeetMax helps you keep track of them, or easily reinstate participants.

In this article:

Where is it?

Once you’ve canceled an Attendee registration, you’ll see the Deletion Log in the Attendees tab:


Similarly, once you’ve canceled a Company registration, you’ll see the Deletion Log in the Companies tab:

We’ll show the Attendee Deletion Log here, but the process is exactly the same for the Company Deletion Log.

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Using the Deletion Log

On the Deletion Log page, you can choose a reason for each deletion. You can also add internal notes.

Be sure to click Submit to save these changes:

You can also export this list in spreadsheet format for your records:

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Reinstating a deleted participant

Need to re-register someone who’s cancelled? In the Deletion Log, click the Un-delete link:

  When you reinstate a participant, it registers them for your event again. It doesn’t restore any meetings, meeting requests, or activities - those need to be re-booked manually.
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