If a participant has signed up for an Activity but can’t attend, there are two ways you can unregister them.

Option 1: Removing from the Activities tab

Step 1. Head to the Attendees page:

There, you’ll see a global view of all activities at your event and who’s registered. You can filter this list to help you find a specific participant:

Step 2. To manage any sign-up, click the Edit link next to the name:

Step 3. You’ll see a pop-up with all of this person’s activity registrations. Click the button to remove any registration:

The participant’s schedule and calendar will update automatically after this change, but the participant won’t receive any email notification.

Option 2: Removing from the Attendee List

This alternate method comes in handy if you're already working in the Attendee List.

Step 1. Head to the Attendee List and filter it to locate the Attendee you need to update.

Step 2. Use the Action menu to choose Activities:

Step 3. Here you'll see all Activities. To remove any sign-up, click the Reserved button:

Step 4. You'll be prompted to confirm the cancellation:

Learn more:

• Managing Activity sign-ups
• Showing or hiding the Activity schedule