In this article:
- Where is it?
- Requesting a change to a scheduled meeting
- Seeing the status of a request
- How participants are notified
Where is it?
Once you’ve enabled meeting change requests for your event, Attendees can log into MeetMax and see a Change Meeting page:
Learn more about the Admin’s set-up and management process here.
Requesting a change to a scheduled meeting
On the Change Meeting page, Attendees see a list of all their scheduled meetings.
Each meeting has a Select Change Type menu:
- The Cancel and Reschedule options are straightforward.
- Transfer: Request that a meeting be handed off to a Colleague.
- Add Colleague: Request that someone else from the Attendee’s company be added to the meeting.
Requesting a change to one meeting
For a single meeting change, the Attendee chooses the type of change. They'll then enter instructions below, and click Submit:
| The instructions field is required, so something must be entered here to save the request. | |
| Attendees can't edit change requests, but they can submit multiple change requests for the same meeting. |
Requesting changes to several meetings at once
An Attendee can also request several changes at once.
They’d choose a Change Type for each meeting. Then add instructions for each change, and click Submit:
Seeing the status of a request
Once the Attendee has submitted their first change request, the Change Meeting page looks more like this:
The Attendee can make new requests any time, and watch the status of their existing ones.
| MeetMax orders the list of change requests by when they were created, most recent first. |
In the Status column, the Attendee can see these three statuses:
- Open: The request hasn’t been processed yet.
- In Progress: This status displays on requests that involve more than one meeting. Some of the changes have been made, but some haven’t yet.
- Closed: All requested changes have been made.
How participants are notified
While an Admin works on a change request, they might email the Attendee with questions. Those messages also appear in the Attendee’s MeetMax Inbox.
Once a request has the Closed status, the Attendee will see the update in their event schedule:
