In this article:

• Where is it?
• When is this useful?
• Enabling broadcast messages
• Messaging all logged-in participants
• Messaging an individual

Where is it?

Once this feature is enabled, you’ll message all participants from the Messaging tab:

You’ll message individual participants from either the Attendee List or Company List:

Use the Action menu to choose Broadcast Notification:

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When is this useful?

This feature is primarily designed for virtual events. It’s a great way to communicate important details to your participants in real time.

You can send a broadcast to every logged-in user, or choose one Attendee or Company, and send a message only to them. 

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Enabling broadcast messages

Step 1. Head to the Configure tab. Choose Event Settings, then Enable Features:

Step 2. Scroll down to the Notifications section. Under Broadcast event wide messages, choose Yes:

Step 3. Scroll to the bottom of the page and click Save:

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Messaging all logged-in participants

Use these steps if you need to send a message to everyone who’s logged in right now.

Step 1. Head to the Messaging tab. Choose Broadcast Messages:

Step 2. The first time you you visit this page, you’ll see the message form:

In subsequent visits, you’ll see a list of previously-sent messages, along with the New Message button:

Step 3. When you start a new message, MeetMax will show you how many users are currently logged in to receive it:

If no one is currently logged in, you’ll see that information. Send this message another time, when people are logged in to receive it:

Step 4. MeetMax offers two types of broadcast messages:

   • Alert: Displays as a pop-up notification at the top of the page. The recipient has to dismiss the message by clicking the X:

   

   • Notification: Displays as a smaller pop-up, at the bottom of the page. It automatically dismisses after one minute:

   

Choose the style you need. Then fill out the form:

	This form supports Markdown language, if you want to add formatting.
	Preview the message any time by clicking the View Sample link.

Step 5. When the message is ready, click Submit to send it instantly.

The Broadcast Messages page will show you how many logged-in users received each message:

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Messaging an individual

Step 1. Head to the Attendee List:

You can also message individual Companies. Use these same steps, starting from the Company List.

Step 2. Filter the list to find the person you need. Use the Action menu to choose Broadcast Notification:

Step 3. Check the top of the message form to make sure this participant is currently logged into MeetMax.

Then choose the Type of notification (see the samples in the section above).

Add the message, and click Submit to send it:

Step 4. The participant receives the message instantly:

Remember, the participant must be logged into MeetMax at the time you send the message. MeetMax doesn’t save these messages to display later.

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Other notification options:

MeetMax offers these other ways to reach participants:

• Texting reminders of current meetings
• Mobile push notifications