How do I keep a record of all emails sent from my event?
Some events have a compliance requirement to retain copies of all emails. This includes every email sent by any event Admin to any participants.
MeetMax can set a custom Bcc for your account, so that as your event proceeds you’ll have a complete set of email copies in one place.
| MeetMax does have email logs, but these contain only metadata. For compliance, you’ll usually need to include the header and body of each email. Our logs don’t retain that information. |
Choosing an email address for the Bcc
- It’s usually best to use an email address you’ve set up for only this purpose. The email inbox will receive a lot of emails, and serve as your official record.
- Don’t use your MeetMax account email address.
- This email inbox will be your record in perpetuity. MeetMax will have no access to it.
- Make sure this email address can be accessed by more than one member of your team, and that the emails can be archived securely.
When you have your Bcc email address, reach out to our Support team to install it for your account.
| Once installed, the same Bcc applies to all of your events. |
Which emails will be copied?
Your custom Bcc applies to all emails sent by an event Admin.
| These emails Bcc: | These emails do not Bcc: |
|---|---|
| Automated registration confirmations | Messages sent between Attendees |
| Registration invitations | Participants emailing their schedules to themselves |
| All Batch emails | |
| Admin emailing a single Attendee | |
| Emails sent while updating or canceling a meeting | |
| Email notification when a new event is created |
