In MeetMax, all passwords are encrypted for security. If someone on your team loses their password, our team won’t be able to recover it. But you can always reset it for them.
- Step 1. Head to the Configure tab. Choose Client Reps, then Client Rep List:
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Step 2. Locate the Client Rep who needs a password reset. Click the Reset link:
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Step 3. MeetMax will email the Client Rep at their account email address. That email prompts them to reset their own password.
Your event might already have an email wrapper set up for communications with participants. If that wrapper contains a Login button, keep in mind that this button won’t work for Client Rep login. Instead, your team member needs to click the link in the body of the email. That takes them to the correct login page. |